ISO 9001:2015: The Backbone of NAAMTA's Commitment
to Excellence in Accreditation Services
In an ever-evolving medical transport landscape, the importance of delivering quality services consistently and reliably cannot be overstated. For NAAMTA Global, a leader in medical transport accreditation, this commitment to quality is not just a promise but a structured and systematic approach, underscored by our adherence to ISO 9001:2015 standards. This article explores why ISO 9001:2015 is integral to NAAMTA's pledge of excellence in our accreditation services.
1. Standardized Quality Management: ISO 9001:2015 is globally recognized as the gold standard for quality management systems. It provides a framework that ensures services meet clients' needs through an effective quality management system. For NAAMTA, adopting ISO 9001:2015 means our processes are designed to consistently achieve and enhance customer satisfaction.
2. Continual Improvement: A core component of ISO 9001:2015 is the principle of continuous improvement. NAAMTA’s commitment to this principle ensures that our accreditation services are not static. We continuously seek ways to improve efficiency and effectiveness, which in turn increases the value of the accreditation we offer to medical transport providers.
3. Evidence-based Decision Making: ISO 9001:2015 emphasizes the use of evidence-based decision making. By integrating this approach, NAAMTA ensures that decisions related to accreditation processes are made based on clear, accurate, and relevant data. This not only enhances transparency but also boosts the credibility of the accreditation process.
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NAAMTA's Commitment to Excellence in Accreditation Services
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Air Ambulance 1 Mar 2022 Air Ambulance Review | March 2022 “Prior to the pandemic, we developed and introduced the NEAT application platform. The platform provides customers with a dynamic, transparent and complete accreditation audit report reflecting ‘real-time’ feedback and progress from beginning to the final report,” said Amy Arndt, NAAMTA Global Operations Director, and Nancy Purcell, NAAMTA’s Director of Clinical Operations, in a joint statement. “The NEAT incorporates a ‘Self-Assessment’ feature that enables customers to look at their policies and make an assessment of full, partial or non-compliance to each standard.” |
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